As we approach the holiday season, it’s important to recognise many people in our community could be struggling.
While the Christmas and New Year periods are typically a time of joy, for some, the festive season can also bring feelings of sadness, stress, and loneliness.
Alternatively, you may want to start the New Year by planning self-care, speaking to someone about something on your mind, or getting advice about a loved one.
If you need support during this period, please reach out to one of the support services listed below.
Diocesan Support Services
The Rosewood Centre
Contact number: 1800 613 155
Website: www.rosewoodcentre.com.au
Face-to-face and telehealth fee-for-service counselling and support for the whole family.
The Rosewood Centre will be closed from 24 December 2024 to 1 January 2025, reopening on Thursday 2 January. If you need urgent support during this time, please contact one of the national support services listed below.
GambleAware Hunter New England
Contact number: 1800 497 065
Website: www.catholiccare.org.au/gambleaware
This GambleAware Service will be closed from 24 December 2024 to 1 January 2025, reopening on Thursday 2 January. For any urgent matters over this period, please contact the Gambling Helpline on 1800 858 858. The Gambling Helpline is available 24/7 for anyone who needs help with gambling harm.
National Support Services
Lifeline
Contact number: 13 11 14
Website: www.lifeline.org.au
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
1800RESPECT
Contact number: 1800 737 732
Website: www.1800respect.org.au
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
Support is available in 28 languages.
Suicide Callback Service
Contact number: 1300 659 467
Website: www.suicidecallbackservice.org.au
24/7 crisis support and suicide prevention services via telephone and online chat.
13Yarn
Contact number: 13 92 76
Website: www.13yarn.org.au
24/7 crisis support for Aboriginal and Torres Strait Islander peoples.
Parent Line NSW
Contact number: 1300 1300 52
Website: www.parentline.org.au
Parent Line NSW is available to talk to about almost anything related to parenting or raising a child. They can provide advice on behaviour management, family relationships, children's development and much more.
Counsellors will assist families to access any services or information that may be of use to their circumstances.
QLife
Contact number: 1800 184 527
Website: www.qlife.org.au
LGBTIQ+ peer support and referral, 3pm to midnight every day.
Children and Young People
In addition to the above services, children and young people can also reach out to the below organisations.
Kids Helpline
Contact number: 1800 551 800
Website: www.kidshelpline.com.au
24/7 crisis support and suicide prevention for children and young people aged 5 to 25.
headspace
Contact number: 1800 650 890
Website: www.headspace.org.au/eheadspace
Online support and counselling for young people aged 12 to 25 from 9am to 1pm every day.
Youth Beyond Blue
Website: www.beyondblue.org.au
Youth Beyond Blue is a mental health support for children between 12-25.
The Youth Directory
Website: Youth Refuge Directory (NSW) — Caretakers Cottage
The Youth Directory is a free directory for crisis accommodation services for teens in NSW. The directory includes up-to-date contact details for all crisis accommodation services for young people under the age of 18, as well as contact details for Child Protection Services (Family and Community Services, Juvenile Justice, Police Youth Liaison Officers). It is free and can be ordered here - Youth Refuge Directory (NSW) — Caretakers Cottage
If you have immediate concerns relating to the safety, welfare and wellbeing of a child or young person, it is important to make a report to the Department of Communities and Justice on 132 111. In addition to the reporting requirements by law, reports and concerns are also to be made to the Office of Safeguarding - https://officeofsafeguarding.org.au
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