Q I’ve recently been told that my communication style at work offends some of my colleagues. I didn’t think I was being offensive, however my preferred way of communicating is to be direct with people and get to the point, rather than get into social “chit-chat”. I don’t go to work to socialise, but I can see that sometimes I may appear unfriendly. To keep the peace at work, I’m interested in how I can adjust my communication style when necessary.
Q My husband has been experiencing deteriorating health over the past few years due to a variety of medical conditions. Life has become more difficult for him and I am now concerned about his mental health. He seems to have withdrawn from friends and family over the past few months and I believe he has become depressed. How do I raise this with him and support him in seeking help?
I’ve just commenced work with an organisation that supports people from many cultural backgrounds. I’ve realised that what I thought I knew about particular cultures is so different to what I’m starting to learn through my work. Apart from cultural sensitivity training, how can I ensure I am working in the most respectful way with my clients as well as colleagues?
Q – I would like to learn how to say “no” more often. Over the years, I have constantly given in to everyone, especially my family, to do whatever is asked of me. However, my “people pleasing” is taking its toll and I don’t feel people are as willing to help me, as I am to help them. Saying no should be as simple as saying no, but I struggle with this.
Q My family has not long moved to the area and my eleven year old son is about to start at a new school. He is not very confident and I worry that this new start will not be easy for him. He has one or two friends that he knows at the new school but I would like to see him develop a broader circle and gain more confidence. What can you suggest?